Our Client Services Include...

LIVE TELEPHONE ANSWERING:

Your account is set up to meet your needs. Your customer is greeted with your company name. Customized call handling is followed by our courteous CSR's.  All information is verified for accuracy and then the calls can be delivered to you via fax, email, blackberry, pager or text message.

We become an extension to your business, and our staff takes that responsibility very seriously!

eRESPONSE:

This service makes it possible for our CSR's to respond to routine e-mails on your behalf.  eResponse can query your e-mail messages from your Inbox every five seconds and sends them to CSR's in addition to ordinary call traffic.  eResponse is a response tool for modern business that process many requests for product literature and have general questions about a product or service.

ELEVATOR MONITORING:

If an elevator fails caller can simply pick up receiver and calls can be directed to an Allstar CSR. We can get help and even stay on the line with the caller until help arrives.

VOICE MAIL BOXES:

We have a fully integrated voice mail system that can handle and store your voice mail messages.  Voice mail boxes can be used to sell a product or even for your office voice mail.

PAGING / TEXT MESSAGE SERVICES:

PAGING / TEXT MESSAGE / EMAIL  SERVICES:
Stay in touch with Allstar's paging service.  We can assign a dispatch number where we will answer live or by transcription service. We will type and send your messages to your pager, text message your cell phone or email your blackberry.